Overview
With the Backorder Management app, you can define under-receipt and under-shipment policies to receive or ship less than the ordered quantity. When closing orders, any shortage within the defined tolerance is automatically accepted, eliminating the need for manual intervention.
Flexible Policies: Create under-receipt policies for items, vendors or combinations, and under-shipment policies for items, customers or combinations.
Customizable Tolerances: Define what percentage is acceptable for under-receipts from vendors and for short shipments to customers.
Backorder Prevention: Prevent all backorders by accepting any shortage amount, allowing orders to be closed and halting further shipments or receipts for those orders.
Default Policy Assignment: Assign a default under-receipt or under-shipment code that the system will always use if no specific code has been set.
Automatic Quantity Handling: When shipping or receiving, shorted quantities are automatically populated when within the tolerance, allowing you to close orders without added input.
Integration with Insights Apps: Track under-shipments to customers using Customer Insights, and under-receipts from vendors using Vendor Insights.