Table of Contents

Set Up Customer Insights Job Queue

In order to calculate the customer insights using the defined metrics, you need to set up a job queue for the NICCIN Calc. Customer Insights (23093710) object.

If you ran the Set up Customer insights assisted setup and turned the Create Job Queue toggle on, then the job queue is already set up and ready to run once a week.

Tip

The job may take a long time to run depending on the number of customer records and the duration. It is recommended to run the job after hours.

Add the NICCIN Calc. Customer Insights job queue

If the NICCIN Calc. Customer Insights job queue does not exist, then it needs to be added.

  1. Choose the icon, enter Job Queue Entries, and then choose the related link.

  2. On the Job Queue Entries page, select New.

  3. On the Job Queue Entry Card page, populate the following fields:

    Field Description
    Object Type to Run Select Codeunit.
    Object ID to Run Enter 23093710.
  4. Populate the fields to determine when to run the job.

  5. Select Set Status to Ready.

Update the NICCIN Calc. Customer Insights job queue

You can update when the NICCIN Calc. Customer Insights job queue runs.

  1. Choose the icon, enter Job Queue Entries, and then choose the related link.

  2. On the Job Queue Entries page, open NICCIN Calc. Customer Insights (23093710).

  3. On the Job Queue Entry Card page, select Set On Hold.

  4. Populate the fields to determine when to run the job.

  5. Select Set Status to Ready.