Set Up Sales Rebates Metrics
If the Sales Rebates app is installed, you can set up the ranges that determine a customer's score for the following metrics:
- TOTAL-REBATE: Measures the rebates a customer received.
The ranges determine if a customer has a good, average, or poor score when calculating the insights.
Choose the icon, enter Customer Metrics, and then choose the related link.
On the Customer Metrics page, open the TOTAL-REBATE metric code.
If customer insights have not been calculated, follow the steps in Set up customer metrics.
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If customer insights have been calculated, follow the steps in Change customer metrics with entries.