Assign a Communication Group to a Contact
To include person contacts in those receiving item recall communication, you must first assign them an item recall communication group code.
Choose the icon, enter Contacts, and then choose the related link.
On the Contacts page, select the contact to which to assign the communication group.
On the Contact Card page, in the Communication FastTab, populate the following field:
Field Description Communication Group Code Select the group that controls the types of communications the contact will receive. This field can only be populated for person contacts.