Set Up Handheld Devices
Some handheld devices need to have specific settings to work best with the Mobile Data Collection (MDC) app.
Apple iPad
The iPad browser needs to be set up so that new tabs are not opened in the background for the MDC login to work.
These are the steps for the Safari app, iOS 18.1.1. The steps will vary depending on your browser and operating system.
Navigate to Settings > Apps > Safari.
Turn off the Open New Tabs in Background toggle.