Over Ship a Sales Order
To handle over shipping, you can enter the excess quantity in the Over-Shipment Quantity field or increase the Qty. to Ship field to the actual shipment quantity. When you increase the Qty. to Ship field above the quantity, the Over-Shipment Quantity field updates to show the excess quantity. Alternatively, you can enter the excess quantity in the Over-Shipment Quantity field directly, and the Qty. to Ship field will be updated to show the actual shipment quantity.
The following steps describe how to fill in the Qty. to Ship field on the sales order or warehouse shipment.
Open the sales order or warehouse shipment document where the shipping quantity is higher than ordered.
Enter the actual shipment quantity in the Qty. to Ship field. If the extra quantity is within the tolerance specified by the identified over-shipment code, the Over-Shipment Quantity field updates to show the extra shipment.
Post the shipment. The sales order will be updated to reflect the actual quantity that was shipped.