Table of Contents

Overview

Recalling items is an inevitable process in some industries. Quality compliance requires that the manufacturers be able to perform periodic mock recalls, and if necessary, a real recall. During the warehouse management or production processes, an item may become damaged or contaminated for any reason, so companies want to know where the item is located, whether it was used in finished goods, and if any amount of this item was shipped to customers.

The Item Recalls app handles the recall process for inventory on hand and all inbound/outbound activities, with backward and forward tracing. The Item Recalls app enables the user to perform mock (simulated) recalls and maintain the results for audit processes.

The Item Recalls app also allows you to notify customers, vendors, warehouse trade partners, authorities and employees about the recall and provide them with necessary information on the required actions. You can send customized emails to business partners, and create tasks for internal users.