Table of Contents

Create Default Item Recall Contacts

If you want certain internal users or external organizations to receive all recall notifications, regardless of the nature of the recalls or the purpose behind them, you should include these individuals in the default item recall contact list.

  1. Choose the icon, enter Default Item Recall Contacts, and then choose the related link.

  2. On the Default Item Recall Contacts page, select New.

  3. Populate the following fields:

    Field Description
    Type Select the type of contact.
    • Contact: External contact.
    • Interal user.
    No. Select the contact or user.

    You can only select a contact or user that has an associated communication group. See Assign a Communication Group to a Contact and Assign a Communication Group to a User for more information.